We strive to ensure your satisfaction with every purchase made on Sodidistribution.com. If you are not entirely satisfied with your purchase, we’re here to help with our 30-day return policy.
Eligibility Criteria: To be eligible for a return, your item must meet the following criteria:
- It must be in the same condition as received, unworn or unused, with tags, and in its original packaging.
- You must have the receipt or proof of purchase.
Initiating a Return: To start a return, please contact us at [Contact Email]. If your return is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
Damaged or Incorrect Items: Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us immediately. We will evaluate the issue and make it right.
Non-Returnable Items: Certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, gases, sale items, and gift cards.
Exchanges: If you wish to exchange an item, the quickest method is to return the item you have and make a separate purchase for the new item once the return is accepted.
Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.
If you have any questions or concerns regarding our refund policy or a specific return, please don’t hesitate to contact us at support@sodidistribution.com]. Thank you for choosing Sodidistribution.com.
